PROALLIED Q&A Tech Support

iOS Common Phone Software Problems

1. Control Center Button Does Not Respond

According to the Apple Toolbox, some users have been reporting some issues with the Control Center button or Home button. They say that the button is constantly freezing and does not respond.

The Solution: If this happens to you, you must go to Settings and then to the Control Center to customize and delete the specific app that does not work in the including section. You can do it by sliding it on the left and touching Delete. After that, you must restart your device and once it is turned ON again, you can customize the controls again and add the app that you remove before.

2. iPhone Overheats

A lot of customers complain that their devices turning extremely hot. They also affirm that feel like their phones are swelling and they open by themselves. This problem was already explained, but iPhones tend to present this issue more than other phones.

The Solution: If you are using a specific app and your cell phone overheats, let it rest for a while. You can disable the location service by going to Settings and Privacy. We recommend you to do this because the location service uses GPS, Bluetooth, and mobile locations to determine where you are. This could mean a lot of activity for your phone. If you are charging your iPhone and it overheats, unplugged it for several minutes until it cools. Then, you can plug it in again. Removing the case of your device also works. It will avoid that the plug keeps the heat and it will not block the heat output of the phone.

3. Issues to Connect to WiFi

Users express through the Apple forum that they lose the WiFi connection and they cannot connect to a local network. While a WiFi network is working with other devices; users assure that they have problems finding a stable connection. Before trying to find out the possible error in your cell phone, make sure that the router is close to you. You must also make sure that you can see your WiFi network to check that it is connected to the correct network.

The Solution: You can also try to restart your device or the router by unplugging it and plugging it again. If it still not responds you may go to settings to re-establish your network. It will restore the Wi-Fi network and the password with the VPN and APN of your cell phone. Just in case the problem continues, remember that you can restore the factory configuration by eliminating all the content. Before doing this make sure to have made a backup of all the important files that you have on your phone because everything will be erased once you restore your device.

4. The Screen Is Not Bright Enough

Some users explain they have noticed that the screen looks dark although the brightness is at the highest level. You are not the only one who has experienced this. So, keep calm and read what you need to do.

The Solution: To solve this problem you can go to General Settings, then to accessibility, and after that click on Screen Adaptations. You will see an option to reduce the white point at the button so you can adapt the intensity of the colors until you consider it good for you.

5. Unable To Connect To The App Store

Besides some issues experienced at the moment of downloading apps, some users have also had problems going on the App Store. They receive error messages saying that their devices cannot currently connect to the App Store.

The Solution: A possible solution for that is to set the date and time of your device. Disable the option of set automatically, instead of that, set the date and time manually. Then, go to the App Store and let it open for about 5 seconds at least. Activate the date and time automatically again and then close the App Store and open it again. We are sure there are many more problems among phones, no matter, if they are Android phones or they are part of the iOS technology. But, this time we just covered the most common issues and we hope those possible solutions work for you. Please share with us if you have experienced some of these problems and how you solved them!

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