Android Common Phone Software Problems
1. Google Play Store Does Not Download Apps
This is something frequently experienced by Android users. People tend to panic and think there is nothing they can do and they will not be able to download anything again. Relax, we have 2 ways to fix this.
The Solution: The first option –and the most recognized- is to clean the Google Play cache. How can you do it? Go to Settings – Apps – Open Google Play Store – Clean Cache – Restart your phone. The second way to solve this problem is to clean the Google Play Store history. This is more simple than the first solution. First, you need to Open Google Play Store – Settings – Choose Clean History.
2. Google Play Store Crashes
We know how annoying is that you try to look for an app and Google Play crashes all the time. This happens a lot and most of the time is because of a corrupt cache. It should be solved with similar steps mentioned before.
The Solution: Although some menus vary, most Androids have the same options. So, you just need to go Settings – Apps – Open Google Play Store – Clean Cache and Data – Restart your phone. This should fix the crashing problem. But if it does not work, try doing the same with Google Play Services and Google Services Framework.
3. Connectivity Issues
Sometimes the connection through Bluetooth or WiFi can be a little bit difficult. This is one of the most common problems among Androids that can be solved just with a couple of simple steps.
The Solution: We recommend you enable the airplane mode for at least 1 minute. Then, try to connect again. Occasionally, you can turn OFF and ON the connection that is failing and then try to connect it again.
4. Synchronization Failures
Sometimes you are trying to sync your account to a specific app but it seems just impossible to do it. Sometimes the app does not show you what the problem is, so you are not sure what you should do. When you have synchronization failures there are a few steps that you must follow.
The Solution: First of all, make sure that you are connected to the internet. You also need to check if the services that are you trying to sync (just like Google or Dropbox) are working as well. Another thing that you should do is to verify your password, check if it is correct and try again. If any of this works, remove entirely your account from your device and add it again.
5. Unsent Messages
Sometimes happens that you are texting someone and then the screen shows “Message not sent, touch to retry”. You try over and over again to send the same message but it shows the same annoying alert.
The Solution: The first thing you must do is to make sure that you are connected to a WiFi network or that your mobile network is working correctly. Then, click on the message that was not sent and select the resend option. This should be enough, but if you still have the same issue, try to restart your phone or try downloading another message service app.